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Advanced Imaging Specialist (Chicago) (Code: 2174)

Overall Responsibility:

Increase sales, maximize market penetration and achieve sales budget by promoting Nikon imaging solutions and providing technical and application knowledge in a team sales environment. Effectively sell directly to end users in the Academic and Biomedical Research Market and achieve established sales budget goals though product promotion, demonstration, and proposals, acting as a Brand Ambassador for Nikon Microscopy and Imaging products. Formulate and demonstrate software solutions with all applicable platforms, specifically focused on Nikon’s NIS-Elements Software, with outstanding skills of integrating systems and imaging functions including experimental design, imaging acquisition, processing, analysis, display, and data management. Regularly report sales activity and market conditions to Regional or Area Manager.

Key areas of responsibility:

  • Responsible for the technical components of driving advanced imaging sales. Execute a strategic sales plan to achieve sales budget and product mix goals for territory. Work effectively in a self-directed manner without direct, daily supervision.
  • Expand sales channels to increase market penetration in designated product areas and markets through individual actions as well as a part of a coordinated sales team.
  • Comprehensive working knowledge of current high-level applications and product offerings, including Nikon hardware and software solutions, with ability to perform the necessary functions required to successfully demonstrate and support customer solutions.
  • Coordinate sales and support efforts with local team with effective communication, time management and prioritization.
  • Provide effective and persuasive product demonstrations in a competitive sales environment
  • Perform detailed and customer-oriented support and training sessions for all imaging products.
  • Lead the process of preparing customer data reviews, proposals and presentations.
  • Ensure excellent Customer Service outcomes through personal actions and effective resource utilization
  • Submit reports providing critical sales data including but not limited to overall sales activity, daily activity log, business trends and competitive market activity.
  • Attend and actively participate in company activities, including sales meetings, training classes, workshops, seminars and trade shows as required.
  • Monitor all incoming inquiries via telephone and e-mail and ensure timely response. Act with a sense of business urgency and in accordance with company timelines.
  • Routinely work outside of normal hours of operation, as needed, in order to fulfill essential responsibilities.

Ancillary responsibilities:

  • Perform administrative and recordkeeping responsibilities in a timely and accurate manner: Scheduling Strategic Opportunity and Call Planning Expense Reports Consignment Inventory/Demo Equipment Recordkeeping Expenses and Mileage recordkeeping Periodic (Weekly/Monthly) Status and Production Reports Sales Forecasting and Planning
  • Other Duties as assigned

Qualifications:

  • Strong knowledge of microscopy and scientific instruments o Hands-on high-performance imaging applications experience including confocal and super resolution highly preferred
  • Advanced knowledge of computer hardware and software o Preference for hands-on NIS Elements Software experience o Ability to assemble and operate custom computer workstations o Preference for experience with networking and connectivity o Introductory programming experience highly preferred
  • Mechanical aptitude for instrument assembly and integration
  • Excellent communication and presentation skills; ability to communicate internally and externally, representing the Company professionally and effectively to customers and other external sources.
  • Ability to lift and carry up to 40bs
  • Ability to sit and stand for long periods of time
  • Ability to drive, utilize public transportation, travel by air, including overnight hotel stays, up to ~50% (varies by territory and project)
  • Ability to routinely access and visit customer sites to evaluate needs or to promote product or service sales (Up to 90% field work at customer sites)
  • Capability to prioritize and multi-task, managing multiple projects of varying magnitudes and velocities
  • Ability to develop constructive and cooperative working relationships with others in a team selling environment, and maintain them over time.

Education, skills & experience:

  • B.S. in Bioscience or related field M.S. or Ph.D. preferred
  • Current, valid Driver license
  • Customer Service and/or Sales Experience Preferred Sales experience in scientific and optical instrumentation highly preferred, but not required.
  • Hands-on experience with microscopy applications preferred Knowledge of Nikon-specific Instrumentation and Operation highly preferred

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